Returns & Exchanges
At Cook's Vanilla, we take pride in the quality of our extracts and powders; if you are not completely satisfied with your purchase, we offer returns or exchanges within 30 days of delivery.
Contact Support
Email our customer service team with your order number and the reason for your return to receive a Return Authorization.
Package Securely
Ensure the vanilla products are in their original, unopened packaging and safely packed to prevent breakage during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Refund
Once our warehouse inspects the returned items, we will process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing